Shipping & Returns

Shipping Policy

Return &
Exchange Policy

Shipping policy

It's important to start by clarifying to customers that your order processing times are separate from the shipping times they see at checkout. 

All orders are processed within 1 to 2 business days excluding weekends and holidays after receiving your order confirmation email. You will receive another notification when your order has shipped through whatsapp or call mediums at 7837833333.

Include any other pertinent information towards the beginning, such as potential delays due to a high volume of orders or postal service problems that are outside of your control.

Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.

For simple flat rate shipping: We offer free shipping in India. 

 

Local delivery

If you offer local delivery or in-store pickup to customers in your area, you can dedicate a section of your shipping policy page to explain the process or create a separate shipping page specifically for local customers. 

Free local delivery is available for orders over 5000 rupee within 50 kms. For orders under 5000, we can send you through local delivery agencies which customer has to pay.

 We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival. 

You can list out the ZIP/postal codes you service and/or consider embedding a map here so customers can easily see if they are within your local delivery range.

In-store pickup

You can skip the shipping fees with free local pickup at [VEER TEXTILE MILLS 301 SHAHPUR ROAD LUDHIANA ]. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 2 business days. We will send you an email when your order is ready along with instructions. 

Our in-store pickup hours are 11 AM  TO 8 PM Monday to Sunday. Please inform at 7837833333  when you come.

International Shipping

Approach us on 7837833333 .

If we offer multiple international shipping options, you can list them in a table as well. You can include broader delivery timelines (e.g. 8 to 20 days) for international shipping since expectations can vary greatly depending on the destination.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Our is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

Your tracking number will be sent to you via email or on the number provided through whatsapp.

Shipping to P.O. boxes

Some carriers have limitations around shipping to P.O. Boxes. If one of your carriers falls into this group, you should look up their policy and communicate at 7837833333 .

Refunds, returns, and exchanges

We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at 7837833333 or email us at veertex@hotmail.com .